At Manvi Enterprises, we work hard to deliver the highest quality interior design services and custom-made products. To maintain transparency and fairness, the following Refund & Cancellation Policy applies:
1. Project Booking & Advance Payment
All projects require an advance payment to confirm the order. This advance is used for design planning, materials, and project initiation.
Advance payments are non-refundable once work has begun or materials have been purchased.
2. Order Cancellation
- Cancellations made within 24 hours of booking may be considered for partial refund depending on work status.
- Cancellations after 24 hours will not be eligible for a refund, as project work or material procurement may have already started.
3. Design Services
Payments made for design consultations, site visits, 3D designs, or planning services are non-refundable once the work is delivered.
4. Customized Products
All custom-made furniture, countertops, Corian installations, and carpentry products are not eligible for refunds once production begins, as they are made specifically to your requirements.
5. Project Delays
Refunds are not issued due to delays caused by factors beyond our control, including material shortages, site issues, customer-side delays, or environmental conditions.
6. Quality Concerns
If you experience any issues with workmanship or materials, we offer repair or replacement as per our service warranty, but refunds will not be provided.
